Our Story

Planning of The Arbour began way back in 2002. After numerous visits to villages all over NSW, the owners decided that there was nothing which stood out to them as a place they would like to live when they aged. With this in mind, the concept behind The Arbour was developed – ‘Retirement Without Compromise’.

Their goal was to build a village that they themselves would like to live in – one offering beautiful homes in a beautiful location, access to resort style facilities, a vibrant community, and a safe and secure environment to truly enjoy their retirement.

Since our first residents moved to The Arbour in 2008, we have welcomed close to 100 people  into The Arbour Community and have proudly become a multi-award winning village.  The Arbour continues to attract people from all around the country who are looking for a place to retire without compromising on quality or lifestyle.

Meet the team

The Arbour Management consists of a team of dedicated staff who manage The Arbour on behalf of it’s Owners. The team includes a General Manager, Resident Manager, Maintenance Manager and maintenance team who work hard to ensure life at The Arbour is hassle free!

Mike

Mike

General Manager

Mike looks after the day to day running of the village and oversees all financial and operational matters. Mike also works closely with the Resident Committee to ensure that the village runs smoothly.

Peter

Peter

Maintenance Manager

Peter works closely with the maintenance team to ensure the facilities are running to a high standard and the landscaping of the village is something we can be proud of.

Kate

Kate

Residential Manager

Kate looks after the needs of the residents and arranges social activities, as well as health and wellbeing services. Kate produces a monthly newsletter and event calendar to keep everyone informed about what is happening at The Arbour.

Our Awards

The Arbour is extremely proud to be known as a multi-award winning Village.

WINNER – Property Council of Australia’s 2016 NSW/ACT Manager of the Year award

Congratulations to our very own General Manager, Mike Lans for taking out the Property Council of Australia’s 2016 NSW/ACT Manager of the Year award! The purpose of the award is to recognise excellence in village leadership. Mike was highly ranked by the judges for his ability to get the best out of his staff and create a harmonious environment for residents.

After an initial nomination from the Residents Committee at the Arbour Berry, Mike was shortlisted as a semifinalist and participated in an extensive interview process with a panel of expert judges.  Mike made it to the final four and was ultimately announced as the winner at the NSW Retirement Forum at Homebush on 18 August.

“The key to Mike’s success has been his attention to detail, mentoring of staff and hard work,” said village owner John Leo. “He is relentless with village budgets because he knows how important it is to get maximum service whilst minimising cost increases”.

Mike is now in contention for the National Manager of the Year award, to be presented at the National Retirement Living Summit on 28 November in Melbourne.  We wish him luck and thank Mike for his continued outstanding commitment to residents and staff alike at both our villages – very well deserved!

See also http://www.retirementliving.org.au/news/nsw-manager-year-announced/

 

NATIONAL WINNER – Property Council of Australia 2014 Innovation and Excellence Awards

The Arbour was recently crowned “Best Retirement Living Development” in Australia by the Property Council of Australia in their 2014 Innovation and Excellence Awards.  Following a written submission, the judging panel were taken for a tour of The Arbour to get a better understanding of what makes this over 55s community so unique. The Arbour was announced as the national winner at a black tie gala awards night which was attended by the village owners and the wonderful team who have helped them to build this amazing village.

 

WINNER – UDIA Awards for Excellence 2011

The Arbour was crowned “Best Project in Regional NSW & ACT” in the 2011 Awards For Excellence, which is a great achievement considering the category was open to all development projects, not just retirement villages.

 

WINNER – Shoalhaven Building Design Awards 2010

The Arbour was named winner of the Medium Density Housing category.

 

FINALIST – UDIA Awards for Excellence 2010 

The Arbour was named as a finalist in the Seniors Living category.

 

COMMENDATION  – UDIA Awards For Excellence 2009

The Arbour was Highly Commended in the Seniors Living category.

 

FINALIST – UDIA Awards For Excellence 2007

The Arbour was named as a finalist in both Concept Design and Best Project Regional NSW categories.